Welcome to ViviCasperia. These Terms & Conditions of Stay govern bookings and stays at the accommodations promoted through our website.
By making a reservation, guests acknowledge that they have read, understood and accepted these Terms & Conditions in full.
1. Reservations
Reservations can be made directly through our website, via partner booking platforms or by contacting the property directly.
A reservation is considered confirmed only after receiving an official confirmation from the property and, where applicable, payment of the required deposit or the full amount.
2. Rates
All rates are expressed in Euro (€) and include the services specified in the accommodation description.
Any additional charges will be clearly communicated before the reservation is confirmed.
3. Check-in and Check-out
Check-in and check-out times are specified in the booking confirmation.
Requests for early check-in or late check-out are subject to availability and may incur an additional charge.
4. Number of Guests
Only the guests listed in the reservation are permitted to stay in the accommodation.
Exceeding the maximum occupancy without prior authorization from the property is not permitted.
5. House Rules
- Please treat the accommodation, furniture and facilities with care and respect.
- Respect the peace and quiet of the village, neighbours and other guests.
- Parties and events are not permitted without prior authorization.
- Only registered guests are allowed to access the property.
- Please report any faults, damage or maintenance issues promptly.
6. Pets
Whether pets are allowed is specified in the accommodation description or communicated during the booking process.
Where permitted, pets must be supervised at all times and must not cause inconvenience to neighbours or other guests.
7. Smoking Policy
Unless otherwise stated, smoking is strictly prohibited inside the accommodation. Smoking is permitted only in designated outdoor areas, where available.
8. Payments
Payments must be made according to the methods and deadlines specified during the booking process.
Any deposits, security deposits or additional charges will be communicated before the reservation is confirmed.
9. Changes and Cancellations
Modification and cancellation policies depend on the selected rate and will be communicated during the booking process.
In the event of a no-show, early departure or late cancellation, the applicable cancellation fees may apply.
10. Tourist Tax
Where required by local regulations, the tourist tax must be paid according to the rules established by the Municipality.
11. Guest Registration
Guests are required to present a valid identification document upon arrival, in accordance with Italian public security regulations.
Personal information will be processed exclusively for legal, administrative and tax purposes.
12. Damage and Liability
Guests are responsible for any damage caused to the accommodation, furnishings or equipment during their stay.
Any damage must be reported immediately and may be charged to the responsible guest.
13. Personal Belongings
The property is not liable for theft, loss or damage to guests’ personal belongings, including money, documents and electronic devices.
Guests are encouraged to take appropriate care of their personal possessions at all times.
14. Use of Facilities
Guests are expected to use all electrical, plumbing, heating and other facilities responsibly.
Tampering with equipment, safety devices or installations is strictly prohibited.
15. Privacy
Guests’ personal data are processed in accordance with applicable data protection legislation.
For further information, please refer to our Privacy Policy.
16. Governing Law
These Terms & Conditions are governed by Italian law.
Any disputes shall be governed by the applicable Italian legislation, including consumer protection laws where relevant.
17. Contact Us
If you have any questions regarding your reservation or your stay, please contact us using the details available on our Contact page.
Last updated: July 2026
